Terms of service

Terms of Service

OVERVIEW

This website is operated by Svelta. Throughout the site, the terms "we", "us", and "our" refer to Svelta. Svelta offers this website, including all information, tools, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing products from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms").

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform used to sell our products and services.

SECTION 1 — ONLINE STORE TERMS

By using this site, you represent that you are at least 18 years old or have permission from a parent or legal guardian.

You may not use our products for any unlawful purpose or violate any applicable laws while using our Services.

You must not transmit viruses, malware, or any destructive code.

Violation of these Terms may result in termination of your access to the Services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that information other than payment information may be transferred unencrypted across networks. Payment information is always encrypted during transmission.

You agree not to copy, duplicate, sell, or exploit any portion of the Service without our written permission.

SECTION 3 — PRODUCTS & SERVICES

Certain products may be available exclusively online and may be offered in limited quantities.

We reserve the right to:

  • Limit sales of products

  • Limit quantities purchased

  • Discontinue products at any time

  • Refuse any order placed through our store

We make every effort to accurately display product descriptions, images, and colors; however, we cannot guarantee that your device will display colors accurately.

SECTION 4 — NO MEDICAL ADVICE

Information provided on this website is for informational purposes only and is not intended to diagnose, treat, cure, or prevent any disease.

Statements regarding Svelta products have not been evaluated by the U.S. Food and Drug Administration.

Always consult your physician or qualified healthcare professional before starting any dietary supplement.

Individual results may vary.

SECTION 5 — BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.

You agree to provide current, complete, and accurate billing, shipping, and account information.

If we suspect fraudulent activity, we may limit or cancel orders.

SECTION 6 — PRICING

Prices are subject to change without notice.

We reserve the right to modify product pricing, promotions, shipping rates, and offers at any time.

We are not responsible for typographical errors, pricing errors, or inaccuracies.

SECTION 7 — SHIPPING & DELIVERY

Shipping times displayed on the website are estimates only.

Svelta is not responsible for carrier delays, weather disruptions, customs delays, or circumstances outside our control.

Risk of loss transfers to the customer once the package has been delivered to the shipping carrier.

SECTION 8 — RETURNS & REFUNDS

Returns and refunds are governed by our Refund Policy.

Customers seeking a refund must contact our support team within the timeframe outlined in our Refund Policy.

We reserve the right to deny refund requests that violate our policies or demonstrate abuse of our satisfaction guarantee.

SECTION 9 — USER SUBMISSIONS

Any comments, suggestions, reviews, testimonials, ideas, or other materials submitted to Svelta may be used by us without restriction.

You agree that your submissions will not:

  • Violate intellectual property rights

  • Contain unlawful material

  • Include harmful code

  • Defame or harass others

We may remove content at our discretion.

SECTION 10 — THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the content, accuracy, privacy practices, or policies of any third-party website.

Use of third-party websites is at your own risk.

SECTION 11 — PROHIBITED USES

You may not use our website:

  • For unlawful purposes

  • To violate regulations or laws

  • To infringe intellectual property rights

  • To harass or discriminate against others

  • To upload malware or harmful code

  • To collect personal information of others

  • To spam, scrape, or crawl the website

  • To interfere with security features

Violation may result in immediate termination of access.

SECTION 12 — DISCLAIMER OF WARRANTIES

The website, products, and services are provided on an "AS IS" and "AS AVAILABLE" basis.

Svelta makes no warranties, express or implied, regarding:

  • Product availability

  • Accuracy of information

  • Uninterrupted operation

  • Fitness for a particular purpose

Use of the website is at your own risk.

SECTION 13 — LIMITATION OF LIABILITY

To the maximum extent permitted by law, Svelta shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products.

Our total liability shall not exceed the amount paid by you for products purchased from Svelta within the previous twelve (12) months.

SECTION 14 — INDEMNIFICATION

You agree to indemnify and hold harmless Svelta, its owners, employees, affiliates, and service providers from any claims, liabilities, damages, losses, or expenses arising from your violation of these Terms.

SECTION 15 — PRIVACY

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy for information regarding how we collect and use personal information.

SECTION 16 — GOVERNING LAW

These Terms shall be governed by and interpreted under the laws of the United States and the State of Arizona, without regard to conflict of law principles.

SECTION 17 — CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon posting to the website.

Continued use of the website constitutes acceptance of the revised Terms.

SECTION 18 — CONTACT INFORMATION

Questions regarding these Terms of Service should be sent to:

Svelta
1258 Evergreen Lane
Scottsdale, AZ 85251
United States

Phone: (480) 539-2847
Email: support@svelta.com

By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to these Terms of Service.