Privacy Policy

This Privacy Policy describes how Svelta ("we," "us," "our," or the "Site") collects, uses, and discloses your personal information when you visit our website, make a purchase, interact with our services, or otherwise communicate with us (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. Any updates will be posted on this page, and the "Last Updated" date will be revised accordingly.

Information We Collect

Information You Provide Directly

We may collect information that you voluntarily provide, including:

• Name

• Email address

• Shipping address

• Billing address

• Phone number

• Payment information

• Account login information

• Product reviews

• Customer support inquiries

• Order history

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address

• Browser type

• Device information

• Pages viewed

• Time spent on pages

• Referring website

• Shopping behavior

• Cookies and similar tracking technologies

Information From Third Parties

We may receive information from trusted service providers such as:

• Shopify

• Payment processors

• Shipping carriers

• Analytics providers

• Advertising partners

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Send order confirmations and shipping updates

• Improve our products and services

• Prevent fraud and unauthorized activity

• Personalize your shopping experience

• Communicate marketing offers and promotions

• Comply with legal obligations

Marketing Communications

With your consent, we may send promotional emails, SMS messages, and special offers.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Operate our website

• Remember user preferences

• Analyze website traffic

• Improve user experience

• Deliver relevant advertising

Most web browsers allow you to control cookies through browser settings.

How We Share Information

We may share information with trusted third parties that help us operate our business, including:

• Payment processors

• Shipping and fulfillment providers

• Customer support platforms

• Analytics services

• Marketing and advertising partners

• Legal and regulatory authorities when required

We do not sell your personal information for monetary compensation.

Data Security

We use commercially reasonable security measures designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to:

• Provide our Services

• Comply with legal obligations

• Resolve disputes

• Enforce our agreements

Your Privacy Rights

Depending on your location, you may have rights including:

• Access to your personal information

• Correction of inaccurate information

• Deletion of personal information

• Data portability

• Opting out of marketing communications

• Restricting certain processing activities

To exercise your rights, please contact us using the information below.

Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can remove it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.

We encourage users to review the privacy policies of any third-party sites they visit.

International Users

Your information may be processed and stored in countries outside your country of residence. By using our Services, you consent to such transfers where permitted by law.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Svelta

Email: support@svelta.com

Business Address: 4821 Maple Ridge Drive
Scottsdale, AZ 85251

Phone:+1 (480) 539-2847

We will respond to privacy-related requests in accordance with applicable laws and regulations.