Shipping policy
Shipping Policy
Last Updated: June 2026
At Svelta, we work hard to process and ship orders as quickly and reliably as possible.
Order Processing Time
Orders are typically processed within 1–2 business days after payment confirmation. During periods of high demand, promotions, product launches, or holidays, processing times may take up to 5 business days.
Orders are processed Monday through Friday, excluding weekends and U.S. holidays.
Shipping & Delivery Timeframes
Once your order has been processed and shipped, delivery times may vary based on the shipping method selected and the destination.
Estimated Delivery Times
Standard Shipping (United States):
3–5 business days after shipment
International Shipping:
10–14 business days after shipment
Please note that shipping estimates are not guaranteed and may be affected by carrier delays, weather conditions, customs processing, peak shipping periods, or other circumstances beyond our control.
Free Shipping
We offer Free U.S. Shipping on all multi-bottle bundle orders.
Shipping promotions may be modified or discontinued at any time without notice.
Shipping Confirmation & Tracking
Once your order ships, you will receive a shipping confirmation email containing your tracking information.
Tracking updates may take 24–48 hours to appear after shipment.
Shipping Delays
While we strive to meet the delivery estimates displayed on our website, delays may occasionally occur.
Svelta is not responsible for shipping delays caused by:
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Carrier service interruptions
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Weather conditions
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Customs processing
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Incorrect shipping information
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Lost or stolen packages after delivery
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Events outside our reasonable control
Address Accuracy
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned due to an incorrect or incomplete shipping address, additional shipping fees may apply before the package can be reshipped.
Lost, Missing, or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact our support team as soon as possible.
We will work with the shipping carrier to investigate the issue and determine the appropriate resolution.
Questions & Support
If you have questions regarding your order or shipment, please contact us:
Svelta
1258 Evergreen Lane
Scottsdale, AZ 85251
United States
Email: support@svelta.com
Phone: (480) 539-2847
Our customer support team will be happy to assist you.
© 2026 Svelta. All Rights Reserved.
† These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
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Individual results may vary. Testimonials and customer reviews reflect personal experiences and are not guaranteed outcomes.
‡ Consult your healthcare provider before starting any supplement regimen, especially if you are pregnant, nursing, taking medication, or have a medical condition.